Delete your Omevo account
You can delete your account and its associated data at any time. There are two ways.
In the app — immediate
In the phone app
- Open Omevo and go to Settings.
- Tap Account.
- Tap Delete account and confirm. The account is gone at once and you are signed out.
On the website — omevo.app
- Go to Settings.
- Scroll to the bottom, click Delete account and confirm.
By email — if you no longer have the app installed
Write to [email protected] from the address you signed up with, with the subject "Account deletion request". We delete the account within 30 days and confirm by email. If the request comes from a different address we may ask for further proof that the account is yours.
What gets deleted
The account and all data associated with it — your identification data, the content you saved, including saved vehicles (registration plate, VIN, make, model and document expiry dates), your preferences, registered devices and active sessions — are deleted immediately from active systems. Data leaves the backups through their automatic rotation, within a limited period.
The exceptions are documents we are legally required to keep — for example tax documents related to a paid subscription — which are retained for the period required by law, and data taken from public registers, which is not tied to your account. An active subscription is not cancelled with the account; cancel it separately from your App Store or Google Play account. Details in the Privacy Policy.
Don't want to delete everything?
If it's only the notifications bothering you, turn them off in Settings → Notifications (in the phone app) without losing your account. You can also delete just one saved vehicle. If you just want a copy of your data — including your vehicle data — use Settings → Legal → Download my data.